FAQ

What happens if I forgot my password?

• Contact your teacher to reset your password.

My Chromebook's Internet isn't working or my speed is very slow. What can I do?

• Reboot your WiFi router and outdoor antenna.

• Check another device in your house for connectivity.

• Check that your Chromebook's WiFi adapter is turned on in the settings menu.

• If you have monthly data caps, check with your service provider that you have not exceeded your limit.

My Chromebook won't turn on. What can I do?

• Plug in the provided charger and look for an indicator light.

• Press and hold Refresh key and tap Power. Icons below.